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Writer's pictureILLIA PROKOPIEV

Web3 Terms of Service Checklist

Web3 is characterized by decentralization, blockchain technologies, AI, and a new paradigm of user interaction and data management. It presents exceptional legal challenges and considerations. While certain fundamental legal principles remain consistent with those of the Web2 era, Web3 introduces specific nuances.


It necessitates a refined approach in drafting Terms of Service (ToS) that are legally sound and tailored to the distinctive challenges of the emerging digital and legal landscape.


Main Elements of Terms of Service


Regardless of whether you're dealing with Web2 or Web3, certain core components should be integrated into any ToS:


  1. Introduction and Effective Date: In the ToS, it should be mentioned that they are effective as of a particular date and introduce the terms governing the use of services.

  2. User Agreement and Acceptance: Users signify acceptance of the ToS (e.g., by clicking "I agree"). It may include acceptance of linked policies such as the Privacy Policy.

  3. Description of Services: Comprehensive detailing of services provided, including any limitations or conditions, and description of site/app's service. Conditions for a particular service, such as age requirements and location-based restrictions, can be specified.

  4. User Responsibilities and Conduct: Specifies acceptable and prohibited behaviors; includes service use guidelines and a detailed Rules of Conduct section.

  5. Privacy Policy: Elaborates on data collection, use, protection measures, and the use of cookies.

  6. User Accounts: If accounts are allowed, details that users ensure data accuracy and are responsible for their account information, including passwords.

  7. Intellectual Property Rights: Clarity on content ownership, encompassing user-generated content and service-provided content.

  8. User-Generated Content (if applicable): Sets the rules regarding user-contributed content on a platform. 

  9. Payments and Billing: Outlines the pricing, billing structure, and payment method conditions. If applicable, it may include policies on sales finality and conditions under which refunds are not offered.

  10. Dispute Resolution and Governing Law: Guidelines for dispute resolution, jurisdiction, and applicable law, including international use and compliance requirements.

  11. Limitation of Liability and Disclaimer: This may include statements limiting liability, disclaimers, and an "AS IS" and "AS AVAILABLE" disclaimer. Addresses liability provisions such as errors in content, personal injury, property damage, and lost profits. Includes information on risk allocation and user liability.

  12. Indemnification: Indemnify the company against losses caused by users.

  13. Modification and Termination of Service: Details the rights to modify, change, suspend, or terminate service, with or without notice. Includes conditions under which user accounts may be suspended or terminated.

  14. Termination and Suspension: Explicit account suspension or termination conditions.

  15. Shipping Policy (if applicable): Explains shipping processes and policies for physical goods.

  16. Warranty/Guarantee Information: Where applicable, details on warranties or guarantees offered.

  17. Third-Party Links: Addresses legal considerations regarding third-party links.

  18. Contact Information: Provides up-to-date contact information for legal, support, or dispute resolution inquiries.

  19. International Use and Compliance: Specifies particular terms following user area laws; includes statements about users' compliance with their local rules.

  20. Modification of Site and Terms: Rights to modify, change, add to, terminate, or suspend any site or ToS part at any time.

  21. Identification of the Business: Clear identification of the business operating the website/app.

  22. Withdrawal Right (if applicable): Details on the existence of a withdrawal right.

  23. Safety Information (where applicable): Includes instructions for proper use and safety information.


Web3 Specific Considerations for Terms of Service


When drafting ToS for Web3 projects, certain additional elements become pertinent:


  1. Decentralization and User Control: Addressing how decentralization impacts user control and responsibility, particularly regarding data and transactions.

  2. Smart Contracts: Explanation of smart contracts' role and legal status within the platform, including enforceability issues.

  3. Tokenization and Cryptocurrency: Terms covering digital assets, tokens, and cryptocurrencies, including any legal implications.

  4. Blockchain Interactions: Clarity on how blockchain technology is used, including implications for data integrity and transaction irreversibility. Data protection issues in this regard should also be explained (better in a separate Privacy Policy).

  5. User Anonymity and Pseudonymity: Addressing how anonymity or pseudonymity is handled legally, especially concerning liability and responsibility.

  6. Interoperability and Third-Party Integrations: Terms covering how the platform interacts with third-party services and other blockchain networks.

  7. Security Risks: Specific clauses about security risks inherent in blockchain technologies and user responsibilities in maintaining security. Inform users about potential service interruptions or issues stemming from blockchain-specific challenges.

  8. AI-Generated Content: Address the legal implications of AI-generated content on the platform, ensuring clarity on the ownership and use rights.

  9. Cryptocurrency Payments: Detailed provisions regarding using cryptocurrencies as a payment method emphasizing the legal force and the irreversibility of transactions. Users must be aware of the unique nature of cryptocurrency transactions compared to traditional payment methods.

  10. KYC and AML Compliance: Outline the necessity of complying with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations. Specify the procedures and requirements for user verification to ensure compliance with these regulations.

  11. Restricted Countries: List the countries where services are restricted due to local regulations, especially those prohibiting crypto transactions.

  12. Password and Credential Security: Emphasize the importance of maintaining the confidentiality of passwords and other credentials. In decentralized solutions, the ability to restore lost or forgotten passwords is generally limited or nonexistent.

  13. Account Suspension in Decentralized Environments: Detail the specific conditions and processes for account suspension in a decentralized setting where traditional oversight mechanisms may not apply. It may include automated decision-making that is regulated in particular jurisdictions.

  14. No Central Authority: Acknowledge the absence of a central governing authority in the ecosystem, explaining its implications for users in terms of self-governance and responsibility. Inform users that contacting support or a central authority may be challenging in decentralized systems. Guide how users can seek assistance or report issues.

  15. Legislation and Dispute Resolution: Outline legislation and dispute resolution complexities in a decentralized environment. Address how jurisdictional aspects may be determined and resolved, considering the global and decentralized nature of Web3.

  16. Compliance with Specific Legislation (e.g., MiCA): Outline terms necessary to comply with applicable legislation, like the Markets in Crypto-Assets (MiCA) regulation, ensuring that the service aligns with current legal standards.

  17. Tax Implications: Address potential regulatory uncertainties regarding tax implications for users, especially related to income or gains from Web3 activities.

  18. DAO-Specific Terms: Define terms related to DAOs, including governance, user rights, interactions, treasury allocation, and requirements for participation.

  19. Community Group Rules: Establish rules for behavior and interaction within community groups on social platforms related to the service, especially without a central moderation.

  20. NFT-Specific Terms: Clarify rights, ownership, and intellectual property matters related to Non-Fungible Tokens (NFTs) that may be traded or used within the platform.

  21. Third-Party Service Connections: Detail terms regarding connecting and using third-party services, such as digital wallets for Web3 transactions.

  22. Specific Web3 Terms: Define terms related to unique Web3 features such as staking, airdrops, reward policies, bridging services, conduct in the metaverse, and any investment-related terms, if applicable.


By incorporating these Web3-specific components into the Terms of Service, the document will comprehensively address the unique aspects and legal considerations of the Web3 environment. This approach ensures clarity, compliance, and informed usage for all participants in the platform.


Jurisdictional Variances


Recognizing that legal stipulations and enforcement can vary significantly across jurisdictions is imperative. This guideline serves as a general framework, and legal practitioners should tailor the ToS to the specific legal requirements of the jurisdiction in which the Web3 platform operates. 


Collecting User Consent for Terms of Service in Web3


Traditional Methods of Consent Collection


In traditional online environments, user consent for ToS is typically obtained through explicit actions such as clicking an "I Agree" button or checking a box next to a statement acknowledging the ToS. This method, known as active consent, ensures that users are aware of and agree to the terms before using the service. Additionally, some platforms use a passive consent mechanism, where continued use of the service implies consent to the ToS.


Transition to Web3: Adapting Consent Mechanisms


In the Web3 ecosystem, collecting user consent requires adaptation due to its decentralized and often anonymous nature. The methods must respect the principles of decentralization while ensuring legal compliance.


  1. Explicit Consent in Decentralized Interfaces: Web3 platforms can implement explicit consent mechanisms similar to traditional methods. Users could click an "I Agree" button within a decentralized application (dApp). However, given the decentralized nature, the process should be designed to record consent in a verifiable manner, possibly using blockchain technology for transparency and immutability.

  2. Smart Contract-Based Consent: Leveraging smart contracts for consent allows for a more integrated approach in Web3. When a user engages with a dApp or a blockchain service, they could be required to interact with a smart contract that records their acceptance of the ToS. This interaction is transparent and tamper-proof, ensuring reliable evidence of consent.

  3. Cryptographic Signatures for Agreement: Users can provide consent by signing a message or transaction using their cryptographic keys. This method confirms user agreement and ties the consent to their unique blockchain identity, providing a clear audit trail.

  4. Decentralized Autonomous Organization (DAO) for Consent Governance: For platforms governed by a DAO, consent to the ToS can be integrated into the governance process. Users, as part of the DAO, can vote on or agree to the ToS, making the consent process a part of the community governance.

  5. Continuous Consent Through Blockchain Interactions: Web3 consent can be ongoing. For example, executing certain transactions or participating in specific blockchain activities could be conditioned on adherence to the latest ToS, with each interaction reaffirming consent.


Consent in Immutable Blockchain and Personal Data Protection Legislation


The Challenge of Immutability


Blockchain technology is inherently immutable, meaning it cannot be altered or deleted once data is recorded. While ensuring data integrity and trust, this characteristic poses a significant challenge in personal data protection laws, such as the General Data Protection Regulation (GDPR) in the European Union and similar legislations globally, often requiring data to be amendable and deletable. Legislations like the GDPR grant individuals the right to have their personal data erased.


Consent Management on Blockchain


Obtaining explicit and informed consent from individuals is essential for personal data to be lawfully processed on a blockchain. This consent must cover the nature of the blockchain's immutability and its implications for the user's personal data.


While blockchain data cannot be altered, mechanisms can be developed to ensure that consent, once given, can be revoked. This may involve complex technical solutions, such as encrypting the data on the blockchain and making the decryption key inaccessible upon consent withdrawal (still poses risks under GDPR).


Compliance Strategies


  1. Data Minimization: Adhering to data minimization principles, where only necessary data is collected and processed, can reduce the impact of blockchain's immutability on personal data protection.

  2. Off-Chain Data Storage: Storing personal data off-chain while using blockchain only for verification purposes can be a strategy to balance immutability with data protection requirements.

  3. Anonymization and Pseudonymization: Employing techniques such as anonymization or pseudonymization of personal data before recording it on the blockchain can help reduce privacy concerns while maintaining the integrity of the blockchain.


Identifying the Party in Agreement with Users


Unlike traditional ToS with clearly defined parties (user and a legal entity-service provider), the decentralized nature of blockchain and Web3 technologies introduces a more complex dynamic. Possible Contractual Parties in Decentralized Systems


  1. DAO Mutual Acceptance: The whole DAO, as a collective of users governed by smart contracts, can hypothetically act as a mutual contractual party. Here, the agreement is between each user forming a collective community of a DAO, with terms potentially supported by the smart contract code governing user interactions. In certain decentralized systems, all users collectively agree to the terms through a voting process. The agreement may become effective when a majority or a predefined threshold of users vote in favor, reflecting the collective decision-making process inherent in decentralized systems.

  2. DAO as a Legal Entity: Certain jurisdictions are exploring the concept of recognizing DAOs as legal entities (Marshall Islands and Wyoming DAO LLCs, for example). In this scenario, a DAO itself is considered the party to the agreement. 

  3. Platform Operators or Developers: When a decentralized application (dApp) is developed and maintained by a specific team or company, that entity could serve as a contracting party. This approach aligns more with traditional contract models but may not fully represent the decentralized nature of the platform and might be very risky for the core team.

  4. Network Participants: In decentralized systems, especially those on a peer-to-peer model, each participant or node could be a party to an agreement. 

  5. Hybrid Models: Contractual parties in decentralized systems could involve hybrid models. For example, a company-developed dApp might operate under a DAO governance model, combining the roles of platform operators and DAO stewards.

  6. DAO Legal Wrapper as a Legal Entity: In some cases, a legal entity, such as a DAO legal wrapper, can act on behalf of a decentralized project. This legal wrapper provides a formal structure, allowing the DAO to engage in contracts and legal processes while maintaining its decentralized governance model.


What We Offer


Prokopiev Law Group offers specialized legal support to ensure compliance and protection of Web3 projects. Our expertise and the partnership network cover key legal aspects and can help, for example, with Web3 Terms of Service, Token Sale, and Web3 Intellectual Property Protection. We offer Web3 Compliance Strategies and Decentralized Finance (DeFi) Legal Consulting services. Our team and partners are adept at addressing the nuances of DAO Governance Legal Frameworks and ensuring adherence to Data Protection Laws. Prokopiev Law Group is equipped to provide the legal insight and strategy necessary for the success and security of your Web3 endeavors.


Please read more about a DAO legal support here.


 

The information provided is not legal, tax, investment, or accounting advice and should not be used as such. It is for discussion purposes only. Seek guidance from your own legal counsel and advisors on any matters. The views presented are those of the author and not any other individual or organization. Some parts of the text may be automatically generated. The author of this material makes no guarantees or warranties about the accuracy or completeness of the information.




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